Introducing Our New Direct Messaging System for Partners/Customers
Learn how Transfeero's new Direct Messaging System lets partners communicate with customers directly from the booking page, securely and without sharing personal contact details.
Transfeero's new Direct Messaging System lets partners message customers directly from the booking page — available now on both the Transfeero Partner App and website.
What Is the Direct Messaging System?
The Direct Messaging System is a built-in communication tool designed to streamline how partners and customers interact. It removes the need for external contact methods by providing a safe, efficient channel for all booking-related communication.
What Can You Use It For?
- Clarifying details about a pick-up location
- Discussing any special requirements
- Providing updates directly to the customer
Privacy & Security Guidelines
Please note: In keeping with our commitment to privacy and security, we kindly ask that you refrain from requesting phone numbers or any personal contact information from customers. Our messaging system is designed to cater to all your communication needs safely and efficiently.
How to Get Started
- Open the Transfeero Partner App or log in to the Transfeero website.
- Navigate to the relevant booking page.
- Use the Direct Messaging System to send a message directly to your customer.
Embrace this new tool to enhance your service quality and provide an unforgettable experience to every customer.