How to Add a Vehicle to Your Transfeero Fleet
Step-by-step guide for Transfeero partners on how to add a vehicle to their fleet, including document requirements and the activation process.
As a Transfeero partner, you can add one or more vehicles to your fleet directly from your partner account. Before you begin, please make sure your vehicle meets our eligibility requirements — our team will review all submitted documents before activating any vehicle.
Vehicle Eligibility Requirements
We maintain high quality and safety standards for all vehicles operating on the Transfeero platform. Please read the following requirement carefully before adding a vehicle:
Maximum vehicle age: 10 years. We do not accept vehicles that are more than 10 years old. Vehicles exceeding this limit will not be approved for activation.
The vehicle must be properly insured and registered in your name or your company's name.
All documents must be valid and up to date at the time of submission.
Step-by-Step: How to Add a Vehicle
Log in to your Transfeero partner account.
Navigate to the Fleet section from your dashboard menu.
Click on Add a Vehicle.
Select the vehicle category that best matches your vehicle (see the table below for details).
Upload all required documents (see the section below).
Submit and then contact our Customer Service to request vehicle activation.
Vehicle Categories
When adding your vehicle, you will be asked to select one of the following service categories:
Category | Description | Typical Vehicle Examples |
|---|---|---|
Economy | Affordable, no-frills transfers for budget-conscious passengers. | Compact or standard city cars |
Standard | Comfortable, everyday vehicles suitable for most transfer needs. | Saloons, estate cars |
First Class | Premium vehicles offering a high-end experience for discerning passengers. | Luxury saloons, premium SUVs |
Required Documents
Before your vehicle can be reviewed, you must upload all of the following documents in the Fleet section:
Vehicle photo — A clear photo of the vehicle with the licence plate clearly visible.
Insurance certificate — Proof of valid vehicle insurance.
Vehicle registration certificate — Official document proving the vehicle is registered.
Important: Make sure all documents are legible, complete, and currently valid. Incomplete or expired documents will delay the activation of your vehicle.
Vehicle Activation
Once you have uploaded all the required documents, your vehicle will not be activated automatically. You must follow this final step:
Double-check that all three documents have been successfully uploaded in your Fleet section.
Contact Transfeero Customer Service to request the activation of your vehicle.
Our team will review your submission and notify you once the vehicle has been approved and activated on the platform.
You can reach our Customer Service team via the Help & Support section of your partner account.